Support

Before contacting support

Check the Getting Started guide and Troubleshooting first. For Jellyfin issues, confirm your server is reachable from another device.

Contact

Email: info@steeds.it

Privacy: MediaHarbour Privacy Policy

When reporting a problem, include:

• MediaHarbour app version/build
• Apple TV model and tvOS version
• Jellyfin server version, when relevant
• Whether the problem occurs on local or remote access
• Steps that reproduce the issue

Do not send passwords, API keys, access tokens, private playlist credentials, or other secrets.